1. Introduction
Kudee Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services..
2. Information We Collect
Personal Information
- Full name, email address, and phone number
- Government-issued identification (for KYC verification)
- Bank account and wallet details for transactions
- Device and browser information
Usage Data
- Transaction history and exchange activity
- IP address and geographic location
- Cookies and similar tracking technologies
3. How We Use Your Information
- To process and facilitate currency and crypto conversions
- To verify your identity and comply with KYC/AML regulations
- To communicate transaction status and updates
- To improve our platform and user experience
- To detect and prevent fraudulent activity
4. Information Sharing
We do not sell your personal information. We may share your data with:
- Payment processors and banking partners to facilitate transactions
- Regulatory authorities as required by law
- Service providers who assist in platform operations
5. Data Security
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your data. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access your personal data held by us
- Request correction or deletion of your data
- Withdraw consent at any time
- Lodge a complaint with relevant data protection authorities
7. Cookies
We use cookies to enhance your experience, analyze site traffic, and provide personalized content. You can control cookie preferences through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
[email protected]